US Airways sucks (duh)

I have a history of hating on US Airways. Apparently, their own employees feel similarly. According to an NYT story today:

Fliers Fed Up? Airline Employees Feel the Same

And you thought the passengers were mad.

Airline employees are fed up, too — with pay cuts, increased workloads and management’s miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience.

A rich record of the employee discontent emerges from regular question-and-answer sessions held at US Airways, which is both the worst-performing big airline in the country and a company that encourages its 36,000 workers to direct tough questions at its chief executive, W. Douglas Parker.

My favorite quote from the piece is:

"In recent months, US Airways had the worst record for on-time flights and misplaced bags among the major airlines and it piled up the most customer complaints at the Transportation Department."

I wish them the worst in their recovery. Although I have to say that CEO has some cojones to face employees after being such a miser.

-dr-